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Kezlin Group provides managed commercial cleaning for businesses across London and the surrounding areas. Services include contract cleaning, deep cleaning, carpet cleaning, hard floor maintenance, window cleaning and washroom services.

We provide commercial cleaning throughout London and the surrounding areas. Tell us your site postcode when you enquire so we can discuss coverage and practical arrangements.

We work with healthcare practices, schools and education settings, offices, retail premises, showrooms and car dealerships, and warehouses. The agreed cleaning specification is tailored to your premises.

Call 020 3784 9995, email sales@kezlingroup.co.uk or use the Book a site visit form. Existing clients can also use their client portal and dedicated account manager.

The quotation is based on your premises, the cleaning tasks, required frequency and practical access arrangements. A free site survey helps us define a suitable specification before quoting.

Yes. A free site visit helps us understand your premises, cleaning priorities and working hours before preparing a tailored quotation.

Please provide your name, organisation, email, phone number, sector, site postcode and cleaning requirements. It also helps to mention the areas involved, approximate site size, preferred frequency, opening hours and any access arrangements.

No. Submitting the form sends your request directly to Kezlin. We contact you to discuss your requirements and agree a suitable visit time. Please include a phone number so we can reach you.

Your quotation sets out the agreed cleaning scope and service arrangements. We discuss the areas, tasks, frequency, access and any specialist services or consumables before confirming what is included.

Your cleaning plan and quotation are tailored to your site. The tasks, size, frequency and access requirements affect the work involved, so we assess those details rather than applying one price to every building.

We match the cleaning tasks, frequency and working hours to your premises and priorities. Regular reviews on ongoing contracts help identify when the specification needs to change. Your quotation confirms the agreed scope and price.

Yes. Discuss changes in occupancy, building use, hours or service needs with your account manager. Any changes to the specification and prices are agreed with you.

Tell us your preferred start date when you enquire. We discuss availability, access and the preparation needed for your site before agreeing a start date.

These are confirmed in your quotation and service agreement. Ask us to explain the proposed term, payment arrangements, notice requirements and any exclusions before accepting the service.

Yes. We discuss early-morning, evening and other suitable cleaning times around your operations and site access.

Yes. Our cleaning staff are trained and vetted. All staff allocated to education sites are DBS checked; checks for other settings are arranged where required. The service follows a site-specific plan and agreed cleaning checklists.

Yes. Our cleaning teams are uniformed, helping identify the people delivering the agreed service on your premises.

Yes. We provide cover for staff absence to support continuity of your cleaning service. Your account manager is the point of contact for staffing or service concerns.

Yes. We offer flexible cleaning hours, including evenings and weekends, with the schedule agreed around your premises, access and operational needs.

Yes. We agree a tailored cleaning plan, schedule and checklist for your premises, so the scope and expected routine are clear.

We discuss the practical access arrangements with you before work starts. Requirements such as keys, alarm procedures and restricted areas should be agreed for your site rather than assumed.

We carry out regular inspections and monthly cleaning audits, supported by quarterly management reviews for ongoing contracts. These provide opportunities to discuss standards, concerns and changing needs.

The monthly audit reviews the cleaning service against the agreed requirements. Findings provide a basis for discussing standards and any areas needing attention with your account manager.

Quarterly reviews bring together feedback, service quality and any changes to your premises or priorities. They help you and your account manager agree the next steps for the contract.

Yes. Inspection reporting is shared through monthly audits and quarterly reviews, so clients can discuss the service using the findings. Your account manager can explain the reporting arrangements for your contract.

Yes. Ongoing cleaning clients have a dedicated account manager who knows their contract, discusses requirements and coordinates service requests and concerns.

Clients can access cleaning logs and service information, request additional services and report issues. The portal supports visibility of service information and progress on concerns alongside account-manager support.

Raise it through your client portal or contact your dedicated account manager. Explain the location and what needs attention so the concern can be assigned and taken forward.

The issue is assigned promptly to someone responsible for taking it forward. We deal with it as quickly as possible and keep you updated at each stage through to resolution, so you know where your complaint stands.

We assign concerns promptly, act as quickly as possible and keep you updated through to resolution. Discuss any specific response-time or service-level requirements when agreeing your contract.

Yes. You can request additional services through the client portal. The scope, availability and any additional cost should be agreed before the extra work is carried out.

Use the Client portal link in the footer, or visit portal.kezlingroup.co.uk. For help with your access or service information, contact your account manager.

Consumables and replenishment are included where they form part of your agreed specification. The quotation makes those arrangements clear.

Yes. Washroom cleaning can be incorporated into a regular commercial cleaning programme with tasks and frequencies agreed for your site.

We discuss occupancy, visitor numbers, operational hours and the facilities available to agree an appropriate cleaning schedule.

Yes. Both can be discussed, subject to a site-specific assessment of access and the agreed scope.

Yes. We can include an agreed window-cleaning programme alongside your regular commercial cleaning service.

Tell us about the building, the glazing to be cleaned, access arrangements and the frequency you need. A site survey helps confirm the practical requirements.

Carpet cleaning, hard floor maintenance, window cleaning, deep cleaning and washroom services can be discussed alongside the main cleaning contract.

Yes. We can discuss periodic carpet cleaning alongside your office or commercial cleaning programme.

The appropriate frequency depends on footfall, carpet condition and the use of each area. We assess those factors with you rather than applying one schedule to every building.

Access and any drying time depend on the agreed work. We discuss timing in advance so you can plan around your teams and business operations.

Yes. The surface type, finish and condition inform the proposed cleaning and maintenance programme.

We discuss access, operating hours and any time needed before an area can return to use when planning the work.

Yes. Commercial carpet cleaning and hard floor maintenance can be discussed together as part of a broader floor-maintenance programme.

The work is defined around your premises. We discuss the areas, surfaces and level of cleaning needed before confirming the scope in your quotation.

Yes. School holidays and term breaks can provide suitable access for planned deep cleaning. Dates and availability are discussed during your enquiry.

Periodic deep cleaning can be agreed alongside a contract. It is included only where specified, with the areas and frequency confirmed in advance.

Yes. Early-morning, evening and other suitable schedules are discussed around your business hours and site access.

Yes. These can be agreed alongside your office cleaning contract, with the scope and frequency specified in advance.

Yes. We provide commercial cleaning for car dealerships and showrooms across London.

This service covers the showroom premises and agreed facilities. Vehicle valeting is not included in the showroom cleaning specification.

Yes. Kezlin Group provides specialist cleaning for GP surgeries, dental practices, clinics and medical centres across London.

We use site-specific cleaning procedures, trained staff, colour-coded equipment and regular quality checks. The cleaning specification is agreed around the needs of your practice.

Yes. Cleaning schedules are agreed around teaching hours, access arrangements and the needs of the school.

Yes. Planned deep cleaning, carpet cleaning and floor maintenance can be discussed for school holidays and term breaks.

Yes. We agree cleaning times and access arrangements around your trading requirements.

Kezlin Group provides cleaning for retail spaces, retail centres and shopping malls. A site survey helps establish the scope and resources needed.

Yes. Shift patterns, access and operational activity are discussed when planning your cleaning schedule.

Yes. Staff offices, break rooms and washrooms can be included alongside the agreed warehouse cleaning areas.

Yes. We use eco-friendly cleaning products as part of our environmental practices. Discuss any site-specific product restrictions or preferences during your site visit.

We use modern, energy-efficient cleaning equipment. The equipment and method are selected around the agreed tasks and the requirements of the premises.

Yes. Kezlin Group is fully insured. If your procurement process needs insurance information or evidence of cover, please raise that when requesting a quotation.

Yes. Tell us about sensitive surfaces, product restrictions and particular site requirements before work begins, so these can be considered in the cleaning specification.